Frequently Asked Questions

This section includes a list of questions that we get asked most frequently. For your convenience, all such questions have been grouped by category.

Can I create an account with multiple currencies?

Yes, you can specify more than once currency within the 'Currencies' array for the request.

Can I add a currency to an account after I open it?

Yes, you can use the POST/mccy/v1/Accounts/{accountID}/currencies API endpoint to enable further currencies against the account.

Can I remove a currency from an account?

No, at present we do not allow the removal of a currency that has been enabled against an account.

Can I use special characters in the 'Label' and 'Owner' fields?

No, you will receive a 400 Bad Request response. Please follow the standard regex pattern for a 'String' value.

Do I need to specify the IBAN when creating a Real or Virtual multicurrency account?

No, this is optional. We will allocate an IBAN to the account if you do not specify one when creating an account.

What are the operating hours for multicurrency payments?

The market opens at 7am for all currencies. However, the cut-off time for each currency may differ.

What will happen if I send a payment after the cut-off time?

We will reject the payment message and return a HTTP Status Response 406 Not Acceptable ('Request falls outside operating hours').

What will happen if I use the same 'EndtoEndID' for two separate payments?

We use the 'EndtoEndID' for idempotency and will reject the second request as a duplicate payment. The second request will be returned in the form of a Payments.Mccy.PaymentValidationFailed webhook with 'Error=EndtoEndID already exists'.

What formats are multicurrency statements available in?

We only return statements in a comma-separated values (CSV) file.

Can I download a statement for the current month?

No, you can only download a statement for the previous month after the 5th day of the subsequent month.

Can I build my own statements?

Yes, you can use our GET/mccy/v1/Accounts/{accountID}/Transactions API endpoint. Please note, this will only provide up to 31 days of transaction data against a particular account.